Hotel Policies
House Policies & Information
Reservations & Payment
All reservations are secured with a 50% deposit. We accept personal checks. The balance will be charged to your card the night before check-out unless other arrangements are made.
Cancellation Policy
- A 14-day cancellation notice is required for a full refund less a 10% processing fee.
- Cancellations with less than 14 days notice: deposit will be retained.
- Cancellations with less than 5 days notice: full amount will be retained.
- Large group reservations require a 90-day cancellation notice.
Check-in & Check-out
- Check-in: 3:00 PM
- Check-out: 10:30 AM
- If arriving after 9:00 PM, please notify us in advance.
Occupancy
Rooms are for double occupancy. Three people are permitted in certain rooms only.
Children
Children are welcome at the Elk Mountain Lodge. Please call us for the most suitable room for young children.
Accepted Payment Methods
Visa, MasterCard, Discover, and American Express are accepted.
Dog & Service Dog Policy
Reservations & Payment
Dogs are allowed in 1st floor rooms only (Rooms 1, 2, 3) under the following conditions:
- No puppies
- No dogs that bark excessively
- Dogs must not be left alone in the room for extended periods unless crated or very well behaved
- Dogs cannot come to breakfast
- All damage and excessive cleaning will be charged
- Maximum 1 dog per room
- $50 per day dog fee
- $200 per night for dogs found in non-pet rooms
Service Dog Policy
Service animals are allowed in first floor rooms only. We may ask what tasks the dog is trained to perform as per ADA guidelines. Emotional support animals do not qualify as service animals.
Summer Aspen Hikers Note
We do NOT accept last-minute cancellations due to weather.